After 30 Years of Pizza, This Franchisee ‘Cleaned up’ With an extremely Different Concept

Franchise Players is Entrepreneur’s Q&A interview column that puts the spotlight on franchisees. If you’re a franchisee with advice and ideas to share, email [email protected]

John Mansour isn’t afraid to start out over. After immigrating to america at age 19 from his native Jordan, he attended college in Chicago and immediately visited use Pizza Hut. There, over three decades, he rose to vice president of operations for an Illinois franchisee. However when the chance came for an early on retirement and a "second act," this time around with a business of his own, he took it. Looking at "industries beyond your restaurant world," he settled on the house-cleaning franchise The Cleaning Authority. So ended his pepperoni days, which he traded set for mops, brooms and bleach. Today, Mansour says he’s content to have gone his managerial position. "It isn’t a turnkey operation," he says of his fledgling Cleaning Authority startup. "It still requires effort."

Name: John Mansour

Franchise owned: The Cleaning Authority of Schaumburg, Illinois

How long perhaps you have owned a franchise?

I took over my Cleaning Authority franchise on October 12, 2015, but I have already been associated with franchising for my entire career.

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Image Credit: The Cleaning Authority

Why franchising?

For me personally franchising puts me in a distinctive situation. I am in a position to get national recognition from a franchised brand, valuable support from the franchisor as well as the possibility to put my years of experience to use as I grow my very own business. It isn’t a turnkey operation; it still requires effort.

What were you doing before you became a franchise owner?

At age 17, I immigrated to america from Jordan and was raised in Chicago. I completed my education at Northeastern Illinois University and started my career with Pizza Hut the moment I graduated. I started as an assistant manager and worked diligently to earn the title of vice president of operations for an Illinois franchisee. After a lot more than 30 years with the brand, I took an early on retirement. I soon realized I wasn’t the sort to just sit in the home, therefore i began searching for a new venture to pursue. After a franchise broker introduced me to the Cleaning Authority, I knew I had found the industry, and company for my second act career.

Why did you select this specific franchise?

I needed to accomplish something for myself, and I wanted industries beyond the restaurant world. The Cleaning Authority was recommended if you ask me through a franchise broker, therefore i talked to the organization team and immediately recognized that the business was well-organized and the processes were excellent.

Just how much would you estimate you spent before you were officially open for business?

I estimate that I spent around $250,000 before overtaking this franchise. Instead of begin from scratch, I was introduced to some other franchisee who had grown so much that he felt challenged trying to attain his potential growth with an enormous territory. He was offering to market section of the territory, therefore i purchased the Schaumburg office from him. Almost 90 percent of the price to start out my franchise was the price.

Where did you get the majority of your advice/do the majority of your quest?

I spoke to many Cleaning Authority franchisees through the discovery stage and continued to explore other opportunities in various industries. The more that I considered it, the more I saw growth potential in the house-cleaning business. It isn’t an inflation-proof business, nonetheless it has huge growth potential.

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What were the most unexpected challenges of opening your franchise?

Although it wasn’t unexpected, [the tasks of] learning the intricacies of the business enterprise, being confident when I head into customers’ homes to complete an estimate and making certain my team is meeting the standards and the expectation of our customers have all been challenges.

What advice have you got for those who want to possess their own franchise?

I have already been in franchising for some time now, therefore i think that franchisees are entrepreneurs. But as a franchisee, you must be sure you follow the proven practices and processes of the business. I’ve pointed out that most franchisees that fail make an effort to reinvent the wheel. Provided that franchisees follow the rules that are organized by the brand, they’ll always see success.

What’s next for you personally as well as your business?

First, I would like to grow my customer base and develop incentive programs for my employees, so they could grow with the brand, aswell. Once this happens, I am expanding my territory.

Why I Considered Franchising to Grow My Cleaning Business

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